Refunds & Returns Policy
Refunds and Returns Policy
Thank you for choosing Little Larkspur Designs for your yarn and knitting needs. We strive to provide high-quality products and exceptional customer service. Please read our Return and Refund Policy carefully to ensure a smooth and satisfactory shopping experience.
Returns:
We understand that sometimes circumstances may arise where you need to return a product. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at anna@littlelarkspur.com.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Lost or Stolen Packages:
Little Larkspur Designs is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will do our best to assist you in locating your package by providing all relevant information available.
Contact Us:
If you have any questions on how to return your item to us, contact us at anna@littlelarkspur.com.
Thank you for choosing Little Larkspur Designs. We appreciate your business!